1. The trading name that will appear on your statement will be ‘Chateau Delice Limited’
2. Your account will be charged in New Zealand dollars (NZD).
3. Chateau des Ganfards is a French owned business. Chateau Delice Limited is a New Zealand owned business they are exclusive seller of the Brand Chateau des Ganfards in New Zealand.
We are a small business and pack online orders once a week.
We use a courier and all orders are tracked. We do not ship to PO Boxes.
If you have any queries about your order, please contact us at firstname.lastname@example.org.
We do not currently ship outside New Zealand.
Returns and Refund Policy
We proudly stand behind our products! If you are not 100% satisfied with your purchase, email email@example.com.
Credit card information security policy
Chateau Delice uses Paypal for its online credit card transactions. Paypal processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
Visit www.paypal.com for more info on online credit card payments.
Your privacy is important to us. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We collect email addresses from enquirers and those requesting to receive email newsletters. We collate this information to enable us to respond to enquirers or to send newsletters to those who have made a request.
No information is shared or sold to any third party company. We will immediately remove you from our database if requested.
Satisfaction is very important to us and we will endeavor to resolve any issues quickly. In the unlikely event of a dispute, please get in touch.